Next assess the ease or difficulty of completing each task. Taking a long time to make that first click may indicate an issue with navigation that will need to be monitored or address.Īfter each task, assess whether the participants feel they were able to find the correct information using a satisfaction or confidence scale. Time how long it takes the user to make this click. This will simplify note taking and transcription. Make sure you know and have documented the correct path to compete each task, both for yourself and for your observers. When creating tasks, focus on providing the participants with a problem to solve “You are interested in finding out how much…how many…where to…” to foster a more natural interaction with the site. It states that:Ī participant who clicks down the right path on the first click will complete their task successfully 87% of the time.Ī participant who clicks down the wrong-path on the first click, tends to only successfully complete their task 46% of the time.Īs with all usability testing, it is best to assure that your participants are drawn from the target audiences for your site. Jeff Sauro of Measuring Usability cites research supporting the importance of First Click Testing. ![]() ![]() First Click Testing allows you to evaluate the effectiveness of the linking structure of your site, including the navigation, to see if users how to get around the site and complete their intended task. Successful websites take users’ tasks into account upfront. It can be performed on a functioning website, a prototype or a wireframe. First Click Testing examines what a test participant would click on first on the interface in order to complete their intended task.
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